I feel many of the organizations try to follow the procedures and not interested in processes।
Uni-directional
I would like to take a important example of yearly assessments/appraisals. The main drawback of the appraisal system is its uni-directional in many organizations i.e the supervisor only assesses the appraise and no feedback to the supervisor. Ho can one knows the performance/behavior/interpersonal relationships affected by his मनागेमेंत
Procedure vs. process
The aspect of the appraisals is that , they just follow the dates..the number of points to be added/deleted, and not really take holistic approach of understanding the performance of the employee. The challenge is that is there any ERM that deals with this flaw
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